Privacy Policy Last updated: March 13, 2026

Rishab World ("Rishab World", "we", "our", or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Rishab World mobile application and related services (the "App").

The App is intended for authorized business users, including employees, agents, sales representatives, ASMs, managers, distributors, and other approved personnel or business partners who use the App for sales operations, order management, payment records, dispatch tracking, outstanding management, tour workflows, and expense submissions.

By accessing or using the App, you agree to the terms of this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:
• The Rishab World mobile application
• Related cloud services, storage, and authentication systems used to operate the App
• Business records and supporting documents submitted through the App

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from the App or used by your organization outside the App.

2. Information We Collect

Depending on how you use the App and the features available to your role, we may collect and process the following information.

A. Account and identity information
When your account is created, assigned, or used to sign in, we may collect or process:

• Your name
• Your mobile number or login identifier
• Your business email or system-linked login identity
• Your internal user ID
• Your role, such as agent, ASM, administrator, or other authorized role
• Your access rights, assigned permissions, and organizational mappings

B. Business and operational information

When you use the App for business operations, we may collect or process:

• Orders created, edited, updated, or viewed through the App
• Party, channel, brand, and assignment-related information
• Payment entries and related reference details
• Outstanding bill and account-related business records
• Dispatch status and dispatch-related records
• Tour details, daily entries, travel or field activity records
• Expense records submitted through the App
• Role-based and workflow-based access information

C. Documents, images, and attachments

If you upload files or supporting proof through the App, we may collect or process:

• Payment proof images
• Expense proof images
• Supporting screenshots or document images
• File names, storage paths, and related metadata needed to manage attachments

D. Information stored on your device

To operate the App, maintain your session, and improve the user experience, the App may store limited information locally on your device, such as:

• Login session state
• Authentication tokens or session data
• Display or theme preferences
• Other temporary app data required for core functionality

E. Technical and device information

We may process limited technical information necessary to provide, secure, and maintain the App, such as:

• App version
• Operating system and platform
• Basic error or diagnostic information
• General device environment information needed for compatibility and security

We do not sell personal information.

3. How We Use Information

We use the information we collect and process to:

• Authenticate users and maintain secure sign-in sessions
• Verify that users can access only the data and features permitted for their role
• Enable core App functionality including order creation, order updates, payment submissions, dispatch tracking, outstanding management, tours, and expenses
• Allow users to upload, store, and retrieve business proof images and supporting files • Maintain business records and workflow traceability
• Improve app reliability, functionality, security, and performance
• Detect, prevent, and respond to misuse, fraud, security issues, or technical problems
• Comply with legal obligations, internal governance, audit, reporting, and operational requirements
• Support administration and legitimate business operations of Rishab World and related authorized stakeholders

4. Device Permissions and Access

The App may request access to certain device capabilities only when needed for a feature you choose to use.

Camera Permission

The App may request camera access for purposes such as:

• Scanning barcodes for product or design workflows
• Capturing payment proof images
• Capturing expense or supporting field proof images

If you deny camera access, features that depend on image capture or barcode scanning may not work properly.

Photos or Media Library Permission
The App may request access to photos or media on your device so that you can:
• Select and upload payment proof images
• Select and upload expense proof images
• Attach existing images relevant to permitted workflows
If you deny this permission, image upload features may not work properly.
Location
Based on the current App workflows reviewed for this version, the App is not intended to collect precise device location as a core feature for normal operation. If location-related functionality is added in a future version, this Privacy Policy may be updated before or when that functionality becomes available.

5. How We Share Information

We may share information only as reasonably necessary in the following circumstances:
• With hosting, cloud storage, authentication, infrastructure, and technical service providers that help operate the App
• With platforms used to support app delivery, storage, backend services, and secure access
• Within your organization or authorized business network where such access is required for business operations
• When disclosure is required by law or legal process
• To protect the rights, safety, property, or operations of Rishab World
• In connection with mergers, acquisitions, restructuring, financing, or sale of assets
We do not share personal information with third parties for advertising purposes.

6. Third-Party Services

The App may rely on third-party services and infrastructure providers to operate. These may include services used for:

• Authentication
• Database and backend operations
• Secure file storage
• App build and delivery infrastructure
• App store distribution
Examples include:
• Supabase
• Expo / EAS
• Google Play

7. Data Storage and Retention

We retain information only as long as necessary to operate the App, maintain business records, comply with legal obligations, ensure security, and resolve disputes.

8. Data Security

We use reasonable technical and organizational safeguards such as authentication controls, role-based access, and secure infrastructure to protect information. However, no system can guarantee absolute security.

9. User Rights and Choices

Subject to applicable law, users may have the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion where permitted
• Request restriction of processing
• Request account deactivation

10. Children's Privacy

The App is designed for business use and is not intended for children under 13.

11. International Data Transfers

Information may be stored or processed in countries other than where users are located depending on infrastructure providers.

12. Legal and Compliance Disclosures

We may disclose information if required by law or necessary to protect rights, enforce policies, or address security issues.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date will be revised when updates occur.

14. Contact Us

Rishab World Email: furqan@rishabworld.com
Website: https://www.rishabworld.com
Business Address: 9th Floor, Ratan Central Building, Parel East, Mumbai - 400012

15. Important Notice

This Privacy Policy reflects the current functionality of the App. If future versions introduce new permissions, data categories, analytics tools, notifications, location services, advertising technologies, or additional integrations, this policy will be updated accordingly.